SHIPPING &

Returns

SHIPPING Policy

Shipping may take up to five to six business days.

Each order is unique and crafted together individually by our team.  Your order will be shipped out on the following Wednesday from when it has been placed.

Return & Exchange Policy

First, please send a detailed email to sales@surf-rodz.com 

 

This applies to anything purchased from Surf-Rodz LLC directly.  To receive a refund or credit for any item, it must be returned unopened or it will not be accepted. We will not accept worn or used product unless being returned for a defect not caused by the consumer.

 

Items being returned for a refund or credit must be returned within 30 days of the purchase date. Anything returned after 30 days will be eligible for store credit only. Please do not open/use any item if you do not want it. For all returns, please allow 7 business days for us to receive and process your request. 

All custom engraved orders are final sale.

 

Return Address: 71 Cogwheel Lane, Seymour, CT, 06483

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